Zeka’s efficient technology systems can strengthen customer relationships. By using our call-centre facilities, we can help you with call management, call routing, or interactive voice response. Our customer service teams can make it easier and more convenient for customers to contact a company. We can provide an efficient response for service requests, telephone orders and requests for information.
Zeka’s technology devices combine a wide range of functionality on a single handset. Employees can use smartphones linked to a network to make conventional voice calls, send emails, visit websites, join a video conference, access data, or work on documents. Using a single device improves efficiency and productivity, in addition to reducing equipment costs.
Mobile technology increases flexibility and choices for employees. If you wish to work from home and join meetings while you are away from the office, you can use smartphones to participate in video conferences. You can also carry out work that requires secure access to a corporate database. Mobile technology also reduces travelling costs, as employees no longer have to travel to meetings or visit the office to carry out computer-based tasks.